A redefined industry looking forward
Following the Eurozone crisis starting in 2009, the face and landscape of the banking industry across Europe were shaken to their roots - by 2011, it was seen as the greatest threat to global stability that year, according to the Organization for Economic Cooperation and Development. The perception of impossibility for failure was replaced with a shared belief amongst many on the continent that new values, service standards and a sense of accountability both in regulation and in data security were the new normal.
From the global banking crisis, through to the emergence of digital challengers - there has been an industry-wide cultural change for the better - and one that has triggered the movement we now know as the Fintech industry to enact that change.
How banks respond to the threat of fintech -choosing to compete or collaborate will be a decision that defines the course for the future.
Learn more about the future challenges of banking in our whitepaper.